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Direct to Consumer Supply Chain Management |
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Can
you instantly share your open orders with production and
purchasing, to speed up your supply chain and deliver to
customers on time? |
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Microsoft
Microsoft Dynamics™ AX Trade, helps you to deliver better and more
consistent customer service, and helps reduce costs by
automating and optimising your sales and purchasing processes. |
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Are
you still using manual processes to track your orders and back
orders? |
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Over the past few years
with the widely excepted use of the internet for
information, consumers today are more informed about the
products they want to purchase.
This 'intelligent
consumer' has the ability to get information from almost
anywhere in the world to make their buying decisions. They
can compare prices, research like products and even get
information on the company for service ratings. Although
this is a big change for our consumers and how they
purchase, shopping is still a very personal experience. No
matter if they are on the web, looking through a catalogue
or at the store, the consumers want to feel comfortable
while they are making their buying decisions.
The challenge for retailers is to create an environment
where they can service the consumer throughout all of their
sales channels. Purchase a product over the web and exchange
it by calling customer service. The information within your
organisation about your customers past purchases, exchanges
and returns will directly reflect on the experience that
your customer will have.
Scalable Data Systems are proud to host a Direct to Consumer
Supply Chain Management system which includes:
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Customer service and
customer retention management
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Customer relationship
management
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Telemarketing and
campaign management
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Sales force
automation
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Catalogue and content
management
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On-line shopping
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Merchandising and
purchasing management
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Demand planning
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Sales and purchase
forecasting
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Commerce gateway
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Warehouse management
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Financial management
and business analytics
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Fact Sheets |
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Use Microsoft BizTalk Server to orchestrate
business processes smoothly, both within and between
organisations. Meet the changing needs of any partner
quickly and form new partnerships easily. |
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Make your workflow smoother by allowing
employees, customers, vendors, and other business partners
to interact directly with your ERP system. Offer access to
relevant business information directly, and conduct business
transactions through personalised, role-based Web portals.
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Make it easy for employees to transact with
the system with little or no training. Employees around the
globe can work comfortably with the applications and
functionality they need to excel at their jobs, while
customers and vendors can place orders, view item
information, and make requests, all in their native
language. |
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Streamline cooperation among purchasing,
production, customer demand, inventory, and other key areas
of your business, including warehouse management, finance,
trade, and production. |
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Streamline your entire production process.
Use data provided by the Microsoft Dynamics™ AX Trade, Logistics,
Projects, Work Centres, and Production Series to help you
minimise inventory-carrying costs and optimise product flow
from suppliers, through production, to your customers.
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Streamline the process of ordering, planning
and producing customised products. Enable your employees, as
well as your customers, to configure complex products via a
Microsoft Windows client, or over the Web. |
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Increase production efficiency with real-time
insight into your manufacturing processes. Handle material
flow, plan and execute routes, manage operations and rough
capacity planning and jobs, and make detailed schedules
including the use of Gantt charts. |
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Automate sales and purchasing and streamline
intercompany operations. Improve relationships with your
customers and suppliers using trade agreements, manage
intercompany orders within one system, and achieve better
cost control with greater visibility into cost prices and
accurate inventory valuation. |
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Work more efficiently by managing your
warehouse according to your individual needs. optimise your
warehouse layout to increase efficiency and streamline your
warehouse processes to reduce costs. |
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See more Microsoft Dynamics™ AX fact sheets. |
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